Since our first assignment in 2008 we have dedicated our work to support our clients to grow. Our clients have all come from different business segments but they have all had the same insight – all business thrives from the ambition to be a leader in the customer satisfaction business.
Clients & Business Segments
A decade of designed customer satisfaction
Retail & ecommerce
Blocket, Blomsterlandet, Coop, Dormy Golf & Fashion, Hemtex, Ica, IKEA, Interflora, KappAhl, Kronans Apotek, Linas Matkasse
Finance
AMF Pension, Avanza, Riksgälden, SBAB, Skandia
Media, entertainment & telecom
Dagens Industri, Göteborgs Posten, Halebop, SF Bio/Filmstaden, Storytel, Telia, TV4 play
Consumer products
Samsung, Volvo Cars
Travel & Hospitality
Fritidsresor, Hertz, Scandic, STF – Svenska Turistföreningen
Governmental & Not for profit
Bris, IRM – Institutet för Reklam och Mediestatistik, NIX-nämnden, SGBC – Swedish Green Building Council
What our clients say
We always strive for elaborate results and do our best to meet our customers’ needs.
We can really recommend Smicker. They have helped us with both strategies and execution in various and complex projects. What I especially appreciated about Smicker is their sensitivity and humility to our missions.
Anders Tärnell
Director Digital Sales & Communication, Hertz
With solid experience and deep understanding of people and company issues, Pepe helped us see new solutions when we were stuck. With his solid experience and deep understanding of both people and company issues, Pepe helped me and my co-owners to find a new strategic path.
Carin Blidholm Svensson
Creative Director & Co-founder of BVD
Accuhorsemat came to Smicker with a diverse business model. Smicker asked the right questions and made an impressive analysis of our market. It is largely thanks to Smicker that we reached our ambitious sales and communication goals in 2019.
Max Hoffmann
CEO & Founder of Accuhorsemat