What has happened to consumer behavior?

When we now sum up 1.5 years with the pandemic, Swedes have updated their digital preferences, matured as digital consumers and e-commerce has increased by 62%. But something has happened to their behavior. It has never been so difficult to predict.

The Consumer Marketing And Discovery Report, the sequel to the Loyalty M.A.D. Report, has mapped the phenomenon and will be released soon! Do you dare to miss this? Send us an email and we will send the light version.

In the autumn of 2021, we entered a new age where consumer behaviors have become increasingly difficult to predict.

Companies have faced new challenges with customer behaviors that have become increasingly difficult to forecast. At the end of October, listed companies scrapped their financial targets for the full year 2021 with reference to unpredictable customer behavior during the autumn.

Mail us to get the light version or book a company-adapted presentation/workshop.

More News

How a Branding Agency Can Catapult Your Business’s Success

Unearth the transformative power of a branding agency in boosting the success of your business. Learn how strategic branding for professional services can catapult your visibility, drive customer engagement, and foster lasting relationships. As the market becomes increasingly competitive, a robust branding strategy is more crucial than ever. Discover how a professional branding agency can provide the edge your business needs to thrive.

Unlocking New Opportunities: A Comprehensive Guide to Diversify Your Small Business Marketing

Unlocking New Opportunities: A Comprehensive Guide to Diversify Your Small Business Marketing offers insights on professional services branding to stand out and attract customers. Learn effective techniques to diversify marketing channels, optimize online presence, leverage social media, and explore new advertising avenues. Elevate your small business marketing and unlock growth potential. Gain a competitive edge in the market with this valuable guide.

8 Reasons You Need a Solid Branding Strategy

As a business owner, you may have considered implementing business branding services before. But what you may not know is that having a strong and consistent branding strategy can make all the difference when it comes to attracting new customers and creating loyalty among existing ones. From setting yourself apart from your competition to increasing customer awareness, there are 8 key reasons why it’s important for your business to invest in branding.

Human Experience is Greater Than Customer Experience

So what does this mean for marketers? It means that we need to start focusing on creating experiences for our customers that are driven by humanity and emotion. We need to focus on creating connections with our customers instead of simply transactions. Only then will we be able to create long-term relationships with them that are based on trust and loyalty?

8 Uses of Artificial Intelligence to Improve Customer Experience Measurement

If you’re a marketer, you’re always looking for ways to improve the customer experience. And what better way to do that than with the help of artificial intelligence? AI can help you gather insights, target customers more effectively, and even automate tasks. Here are 5 ways you can use AI to improve your customer experience measurement:

The Best Learning Management Systems Based on Customer Experience

Don’t worry, we’re not going to try to sell you a learning management system (LMS). We know they can be pricey, and the decision on which one to choose is a big one. Instead, we’ve put together a list of the best LMSs based on customer experience. That way, you can make an informed decision on which system will work best for your organization. Happy learning!